Escape Room Leiria Privacy Policy

1.0 Our core beliefs regarding user privacy and data protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0 Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Our reservation system

Should you choose to make a reservation on our booking system, the full name, email address and your phone number you enter will be saved to this website’s database. This information is only used to identify you as service recipient and is not passed on to any of the third party data processors detailed section 6.0. No information will be shown on the public-facing website.

Your personal data will remain on this website until we see fit to either 1.) your reservation has been completed 2.) your voucher was used. Should you wish to have the reservation and it’s associated personal data permanently deleted, please Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar. using the email address that you reserved with.

If you are under 16 years of age you MUST obtain parental consent before making reservation on our website.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

4.0 How we store your personal information

As detailed in section 3.2 above, if you make a reservation on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (Joomla). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

5.0 About this website’s server

This website is hosted by JustHost who’s data centre is located in Utah, USA. If you would like further information regarding privacy and GDPR of our hosting provider, please visit https://www.endurance.com/privacy or email Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar.

6.0 Our third party data processors

We use one third party to process personal data on our behalf. Third party has been carefully chosen and comply with the legislation set out in section 2.0. Third party is based in the USA and is EU-U.S Privacy Shield compliant.

7.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data Controller

The data controller of this website is: Celebration Code LDA, a Portuguese Private limited Company whose operating office is:

Rua Antonio da Costa 8,
Leiria 2400-097
Portugal

9.0 Data Protection Officer

Mr. Paulius Peldzius
Escape Room Leiria
Telephone: 244 827 116
Email: Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar.

10.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.